Refund policy

 

Return And Exchange Policy

If you have any inquiries, please feel free to reach out to us for assistance! We are dedicated to providing the best service possible. Please familiarize yourself with our return and exchange policies outlined below:

Timeframe: Items delivered within 7 days are eligible for returns, refunds, or exchanges.

Exception for Earrings: Due to hygiene reasons, we regret to inform you that we do not accept returns for earrings unless there is a manufacturing defect.

Contact Us First: Prior to returning any items, please contact us. We are here to guide you through the process.

Return Conditions: If you decide to return any item, please ensure that it is unused, in good condition, and in its original packaging. Include your name and contact information.

Exchange Process: For exchanges, all return costs are to be covered by the customer. The shipping costs for sending out the replacement item will be handled by Cora Jewellery.

At Cora Jewellery, we highly value your satisfaction and are committed to ensuring your shopping experience is enjoyable. Feel free to connect with us if you have any questions or concerns.